Welcome to our FAQs section.

We know how important finding the perfect holiday cottage is, so browse our FAQs section for any unanswered questions and information on the finer details!

  • Can you tell me about the Security Deposit
    As per our terms and conditions which were agreed to when booking. The security deposit is held in the pending section of your account 2 days prior to arrival and the funds are released back to you 2 days after departure. This protects the owner should there be any damage during your stay. This is taken automatically against the card details on your booking, please call in advance of this should you wish the funds to be held on another account
  • How do we know what is included in the property we have booked?
    On each property all the information you could need is under the ‘Essentials’ tab, from whats included in the kitchen to how the property is heated!
  • Nearest Supermarket and places to eat?
    On each Property listed on our website you will find a ‘Eating & Drinking’ tab, on there you should find all the information you need from Cafes, to Pub Grub to Local Butchers.
  • Hampers
    Please refer to each property to see if hampers are offered