If either the guest or HolidaysWales enters a lockdown, HolidaysWales will happily move the guests booking to later in the year. Alternatively, if guests wish to cancel their booking due to them ether contracting Covid-19 or a house hold member does, HolidaysWales cannot process a refund. We ask that you inform us of any cancellations at your earliest opportunity so that we can try and fill the dates. We strongly advise that you take out holiday insurance which will cover you in the event that you need to cancel.
Don’t travel if you’ve recently been exposed to or have symptoms of COVID-19
To protect the health and safety of our community, it is our policy at HolidaysWales to ensure that guests should not check-in to our properties if any of the following statements are true:
For the purposes of this document, these guidance notes are referred to collectively as the “statutory guidance”. Regard must be had to the statutory guidance, and to any guidance, codes of practice or other documents published by other bodies that are incorporated into the statutory guidance.